DELIVERING CUSTOMER SERVICE IN A CHALLENGING ENVIRONMENT
Utility companies are constantly challenged to provide cost effective, safe and reliable distribution of power, gas, and water services. Tait has significant experience delivering small, medium, and large-scale projects and understanding the needs of both systems solutions providers and utility operators, and we work closely with utility stakeholders to identify and meet requirements. As a result, we’ve developed DMR solutions that help to maintain network reliability, ensure safe and reliable field staff communications, and provide you with the tools to look after your network investment. Read on to find out how. Continue Reading

Making Every Journey Matter
Transport agencies are under constant pressure to deliver growth in passenger numbers and ridership, promote greater staff and passenger safety, to develop new and improved services that enhance the customer experience, and to do this using the same or fewer resources. A key component to this is having the right unified communications system in place – one that provides the capacity to handle growing and diverse voice and critical communication needs, integrates and streamlines on board vehicle systems to improve operational efficiency and empowers the workforce, wherever they are, to deliver exceptional levels of customer service. Continue Reading

A record 13,569 attendees from 77 different countries flocked to San Diego, California last week for DistrubuTECH 2017. From January 31st-February 2nd, the annual electric power transmission and distribution conference and exhibition brought together industry professionals from electric, water, and other municipal utilities to share exciting information about what’s going on in the field today. Tait Communications, along with North American partner Harris Corporation, shared a booth to showcase our innovative solutions for utilities organizations. Read on to take a peek inside our stand.

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