We asked a number of our customers the main issues and challenges they faced that made them want to upgrade their communications platform. Below are the results of the research. As you can see, the ‘antiquated system that need to be replaced’ at 79% ranks highest in what triggers an organisation to review and look into their communications requirements.

Customer Evidence verified by TechValidate.

 

What about you? What are the reasons you want to upgrade your critical communications system?