We asked a number of our customers the main issues and challenges they faced that made them want to upgrade their communications platform. Below are the results of the research. As you can see, the ‘antiquated system that need to be replaced’ at 79% ranks highest in what triggers an organisation to review and look into their communications requirements.

Customer Evidence verified by TechValidate.

 

What about you? What are the reasons you want to upgrade your critical communications system?

Madison County Fire had issues with redundancy and coverage. Since they provide fire protection to the entire county and also manage first responder calls for Emergency Medical Services (EMS) and other organizations, their network had to be reliable. A solution has to be found.

Madison County Fire provides protection to the Tennessee county that covers 540 square miles. Part of their responsibility also included managing the first responder calls for EMS and other organizations. In the last year, they ran about 1200 calls and... Continue Reading