Glentel Inc. is one of Canada’s leading telecommunications companies and in 2013, celebrated its 50th year. Their success has not been without significant challenges.

Clients differ tremendously, as do their needs and the nature of their concerns. Glentel has overcome this challenge by developing and maintaining a great relationship with clients.

A successful partnership requires three key elements: comprehension, collaboration, and communication. These are not ground-breaking concepts. In fact, they are simple and applicable to any business. But it is how you perform... Continue Reading