Client Stories

Client Story: Bengalla Mining Company upgrade their radio communications

December 23, 2014

Rio Tinto Coal Australia manages the Bengalla Mining Company on behalf of Coal and Allied and other Joint Venture Partners.

Situated in the Upper Hunter Valley, New South Wales, the mine has operated since 1998.

The Setting
The Bengalla Mining Company required an upgrade of their radio communication system. The previous system created a number of frustrations for the mine’s growing operations, the most prominent being communication black spots.

For an open pit operation, the landscape is continually changing with spoil dumps created from the... Continue Reading

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Client Stories

Client Story: Cisco IPICS Radio Dispatch Solution

December 18, 2014

The client
The New Zealand Police (NZP) employs more than 10,000 staff around the country and has three Command and Control communication centers nationwide, located in Auckland, Wellington and Christchurch, which provide dispatch control services to the New Zealand Police and New Zealand Fire for frontline officers.
Situation
NZP desired a number of new capabilities, such as the ability to bridge the interoperability gaps between the different communications systems used at NZ Police (legacy analog and P25 digital) with systems from other Public Safety agencies and other devices that were going to become a part of the NZP’s mobile technology strategy. Continue Reading

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Client Spotlight: City of Meriden can link systems to the state-wide network

October 21, 2014

The City of Meriden is located in Connecticut, USA. The population of 58,000 is served by 120 Police Officers who have used Tait radios for several years. Like many organizations we support, Meriden’s geography used to cause radio coverage problems and concerns over officer safety. In the following video, Frank Kiernan discusses the solution they found for their coverage and safety concerns. Frank Kiernan is the director of Emergency Communications for the City of Meriden, as well as an Executive Council Representative to APCO. In the... Continue Reading

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Client Stories

Panola County improves public safety and saves money by adopting open standards

September 30, 2014

Panola County has appeared on our blog before when they accidentally dropped a TP9400 in a brush fire. Thanks to the Tait Tough mission critical build quality, the radio survived. Today they share a bit more about their story.  In this video, Daniel Cole (Director of Emergency Operations) and Laura Spell (Dispatch Supervisor Panola County) explain the following:

  • The population and size of Panola County
  • How they moved from a “hodgepodge of radios and radio systems” to a unified critical communication network with Tait... Continue Reading
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