Tait manages the communications network of one of the largest transport authorities in the world, with over 2 billion journeys made in their network each year. To ensure high-reliability voice and data connections between all buses and dispatch and control centres, proactive monitoring and management of the communications networks is essential.
On any given weekday, the transport authority’s network has radio call-volumes of over 60,000 per day, reaching 74,000 during major events, so maintaining coverage, capacity, and availability is a top priority. To make sure the system keeps running smoothly, Tait EnableInsight software and Tait Managed Services monitor and manage the network around the clock.
Case Study Video with Tait EnableInsight Demo
Click here to gain access to a video case study showing how Tait manages the DMR Tier 3 network of one of the world largest transport authorities. The video features interviews with Tait staff demonstrating Tait EnableInsight software and the customized reporting that was developed by Tait to monitor and record the transport authority’s KPIs.
Performance and Service Management topics presented in this video:
- Incident, Problem and Change Management
- Asset and Configuration reports
- Monitoring Network Loading
- Customized Real-time Dashboards
- Automated Outputs and Alerts
- KPI Reporting
- Call activity reports (by call type, talk group, site and unit)
- Mobility reports
- Live coverage KPI reports
- Grade of Service KPI reporting
- Configurable Reporting
- Trend Observation
Tait EnableInsight: Know and Manage your Network Performance
Tait EnableInsight enables you to monitor and manage your solution’s performance and compliance to KPIs. It allows you to pinpoint the sites that are carrying too much traffic and may be causing excessive queuing on the network.
In addition to monitoring and managing current activity, Tait EnableInsight allows you to see ‘trends’ to enable network operators to forecast the impact of any issues regarding system or business performance on KPIs. This improved visibility allows you to rectify problems before they become business-critical issues.
EnableInsights configurable reporting allows you to see trends, and this has helped the transport agency’s capacity management to avoid congestion.
Tait EnableInsight is a cloud-based platform, available for Tait DMR Tier 3 and P25 Trunked networks. It is available under the Software as a Service (SaaS) model on a subscription/licence, and when combined with Tait Managed Services or Support Services, expert Tait staff will provide operational insight based on your needs.
Various service levels are available to provide information on alerts through to full expert analysis, recommendations and suggestions for network performance optimization.
The Tait Enable Suite offers mission-critical organizations tools to manage, monitor, protect, and report on communications networks. Click here to learn more.