Making Every Journey Matter
Transport agencies are under constant pressure to deliver growth in passenger numbers and ridership, promote greater staff and passenger safety, to develop new and improved services that enhance the customer experience, and to do this using the same or fewer resources. A key component to this is having the right unified communications system in place – one that provides the capacity to handle growing and diverse voice and critical communication needs, integrates and streamlines on board vehicle systems to improve operational efficiency and empowers the workforce, wherever they are, to deliver exceptional levels of customer service. Continue Reading

The City of Lexington is located in the central part of Kentucky and serves a population of 300,000 people. Their airport also services about 500,000 passengers a year.

Both the city and the airport partnered together to upgrade their communication system to an Airbus DS (formerly Cassidian) 800MHz P25 trunked system with 550 Tait TP9155/9160 portable radios and 250 TM9155 mobile radios.

The primary driver for choosing Tait and Airbus DS was their adherence to open-standards. The City of Lexington and the Bluegrass Airport both had bad experiences in the past with proprietary technology. Continue Reading